FAQ Queries

Frequently Asked Questions

Select Product from our website, Add it to Cart, Follow Checkout by Login/Signup, Add Delivery Address, Select Payment Method, Confirm order details and placed order.

Ready to Ship products are available for Cash on Delivery for selected location/pincode. Maximum order value for Cash on Delivery payment method is 5000 INR.

We are sorry you are facing problems while placing order on our website. you can Call/Whatsapp us on +91 9426860108 or Emails us : Nardevfashion@gmail.com for solution.

We are trusted Brand in Women's Clothing in India with having best 5 Star Reviews on Google Page and Social Media like Facebook and Instagram. We are very conscious about Quality products. Customer Satisfaction and Quality maintain is our prime focus.

In India, Few Pincode is not serviceable for COD option. you can Pre-pay by Online payment methods to get your order.

Yes, at Nardev Fashion, We provide Easy Return option. We have reverse pickup option for Return Orders in selected pincode in india. you can read full return policy on Return Policy page.

You can return and ask for refund for your returned order. for complete return policy, please read Return Policy page of website.

If your account has been debited even after a payment failure, it is normally rolled back to your bank account within 15 business days. For any further clarification, you can email us at Nardevfashion@gmail.com or Whatsapp us on +91 9426860108

There are absolutely NO hidden charges for any of our products- what you see is what you pay.

We have tied up with several reputed courier companies, so your orders will be delivered right to your doorstep within 5-6 business days after placing order.

Once you successfully place your order, you will receive a confirmation email/SMS with details of your order and your order ID.

Click on track your Order to see the status of your current order (as well as your order history). You can also simply click on ‘Track Order’ on the top right, and check your order status.

All Credit Card, Debit Card, and Net Banking transactions are processed over a secure encrypted connection.

If the cod option is not showing, it’s facility may be unavailable for your postal code

once shipped, are typically delivered in 3-4 business days in metros, and 5-6 business days for the rest of India.

An email and SMS will be sent with a link. You can also track it from your account on the website or App by Selecting Orders section.

For prepaid orders, if our courier partners are unable to deliver the product and they send it back to us, we will initiate the refund in 24-48 hours.

You can only apply for a Return/Exchange from your account. Login to your account and go the ‘My Orders’ section. Click on ‘View/Edit Order Details’ for the respective order.

Customers can exchange/return their order within 7 days after an order has been delivered.

If an order placed during a sale is returned to us, only the amount paid by you will be refunded, not the current product price.

Orders that have not been shipped can be cancelled by logging into your account, clicking Orders and then Cancel Order.

If the order is cancelled before shipped, the refund will be done to your bank account and will refect within 10-15 business days.

If a cancellation is required after the product is shipped, we will provide a bank refund upon request, after the package reaches back to us.

We update our customers via email once we initiate the refund procedure.

Yes, we absolutely do. you can mail your requirement at nardevfashion@gmail.com

You will automatically get subscribed to our marketing emails and SMS after registering with us.

You can click on the 'Forgot Password' option when logging in, and the password reset link will be sent to you via email.

Once you have confirmed the order and we have accepted it, you cannot add any more products to your order. You will have to place a fresh order for the other products.

No. You will only receive the exact amount paid for the product.