Return & Refund Policy
We want our Customer to have Best Shopping Experience ever.
Our Dedicated Product Team is always Looking for Best Items to Guarantee the best product Quality before it Shipped to you.
Ofcourse, We Accept Returns in case of ,
1. Received Damaged Products.
2. Completely Different Products Received.
Note : We need Complete Parcel Opening video to consider your request for return.
Process for Returns :
Once We Received Return Request , Our Customer Support Team will contact you for further validation of Return Request.
Once we accept your Return Request, You need to Send Return Courier to Our Registered Warehouse Location , by any Courier Service or India Post and Send Tracking Slip to our Registered Whatsapp Number.
Our warehouse address for return :
Nardev Fashion , A-1042, first floor, Avadh Rituraj Textile Hub, Oppsite Midas square, Godadara Road, Surat 395012
Mobile : +91 94268 90000
After Receiving Product back to us at our Warehouse Location, We will Initiate Refund of your Order Amount by Bank Transfer or Other Payment Methods. Usually Refund reflect in your bank in 3-7 Working Days.
Here are Some Points to be note by Customer.
- Product Return Request must be made within 48 Hours after Receiving it.
- Product must be Unused.
- Product must be in its Original Condition.
- We refund only order amount. we are not liable to pay return shipping charge paid by customer to send return product to us.
- If the Return is requested after 48 hours of receiving the shipment , we are unable to accept return.
- If unfortunately you have to cancel an order, kindly do so before your order is shipped. Please log into your account and click on "cancel order" option against the order number that you want to cancel.
- If you cancel your order before it is shipped, we will refund you the entire amount.
- When you return the product to the courier guy, it is mandatory to take a receipt ( physical or through message). In case of lost shipment we will need the proof of return by you.
- Refund would be processed within 4-7 days after the product is received back to our warehouse at Surat.
- we process refund via Bank Transfer / UPI method.